ANI
05 Aug 2022, 08:37 GMT+10
Colombo [Sri Lanka], August 5 (ANI): SriLankan Airlines has dismissed the assertion made by a passenger in a video on social media that meals are unavailable on flights.
A video shared on social media showed a passenger raising concerns over the unavailability of a meal he had ordered in a SriLankan Airlines flight.
In a clarification, Sri Lankan Airlines gave out a statement and categorically denied the assertion on the unavailability of meals in the Business Class and cites this as a deliberate misrepresentation of facts to prompt public dislike towards the airline.
"Sri Lankan Airlines wishes to clarify that, on this particular flight, Business Class passengers were offered four meal choices as their main course; chicken, sea food, beef and vegetarian--and depending on the number of passengers, a selected number of each choice was uplifted."It added that like all other global airlines, SriLankan Airlines is mindful of minimizing wastage when it comes to uplifting a number of extra meals, as it is both economically detrimental and contradicts the sustainability ethos of the airline.
"As such, depending on the feedback and insights on meal preferences of passengers carried so far, the number of meals uplifted from each category is pre-decided, and the airline ensures that the passenger always has a choice between two or more."The Airlines noted that it is commonplace for one meal option to run out before the rest, and it is a standard practice among all carriers to offer passengers what is available.
"What is captured in this footage is a narration of such an incident where the choice requested by two passengers was out of stock, and therefore they were offered the alternative options."It is evident that the onlooker who recorded the video interpreted it, deliberately or otherwise, as non-availability of meals, which is both false and misleading, it added while rubbishing the video.
The airline's Business Class meal service on the flight in question consisted of a Hors d'eouvre, salad, main course and a dessert with Sri Lankan tea, coffee and a range of local and foreign beverages served on request throughout the journey, concluding with a continental breakfast served before the arrival at the destination.
On a further note, SriLankan Airlines said that it is dedicated to accommodating specific meal requirements of its passengers at the time of booking and also has the option of pre-ordering meals for those with special dietary requirements.
The National Carrier strives to provide the utmost comfort and care to its passengers, and it will continue to work towards this mission, it concluded as saying. (ANI)
Get a daily dose of International Travel News news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to International Travel News.
More InformationDUBLIN, Ireland - More than fifteen million passengers have transited through Dublin Airport so far this year. The figure is ...
WARSAW, Poland: Julie, who preferred not to give her full name, booked a group of trips to Warsaw last year, ...
LONDON, England: British Airways has halted ticket sales for short-haul flights that depart before the middle of August from London's ...
Sami Whitcomb scored 15 points and Sabrina Ionescu added 13, all after halftime, as the visiting New York Liberty shrugged ...
Vienna, Austria - Vienna, a city known for its Christmas markets and its New Year concert, is cutting back on ...
New Delhi [India], August 10 (ANI): Minister of State for External Affairs Meenakashi Lekhi will pay an official visit to ...
DUBLIN, Ireland: Following a month of record-breaking heat, a high fire risk warning has been issued by the Department of ...
ZAGREB, Croatia: Authorities have said that a weekend bus crash near Varazdin in Croatia killed 12 passengers and injured 32.The ...
DUBLIN, Ireland - More than fifteen million passengers have transited through Dublin Airport so far this year. The figure is ...
WARSAW, Poland: Julie, who preferred not to give her full name, booked a group of trips to Warsaw last year, ...
DEATH VALLEY NATIONAL PARK, California: Record rainfall on August 5 caused floods at Death Valley National Park that closed all ...
LONDON, England: British Airways has halted ticket sales for short-haul flights that depart before the middle of August from London's ...